Class code 8742: outside sales, and the duty that voids it

The outside sales class prices travel exposure, not operational exposure, so the moment a salesperson carries stock, installs, demonstrates equipment or delivers, the class no longer describes the risk and the payroll follows the work.

Classification record — NCCI 8742, Outside sales and collectors
Manual descriptionSalespersons or Collectors — Outside
Hazard groupA
What it capturesEmployees engaged in sales, collection or messenger work away from the employer's premises, whose exposure is predominantly travel rather than operations.
Most common misclassificationUsing it for a salesperson who also delivers, installs, demonstrates equipment or handles stock. Any of those duties pulls the payroll into the operating classification.
Payroll baseGross wages plus commission. Auto allowances paid as reimbursement of documented expense are generally excluded from the premium base.
SourceNCCI Scopes of Basic Manual Classifications · Verified 2026-08-11 · Next review 2027-08-11

Read the classification as a description of a day rather than a job title. It contemplates an employee away from the premises, meeting customers, collecting payment or carrying messages — an exposure dominated by driving and walking into other people's buildings. It does not contemplate lifting, fitting, servicing or hauling. That distinction is where the money is, because the rate attached to this class sits near the bottom of the manual while the operating classes it borders can be several times higher. Employers rarely misuse this class deliberately; they simply describe a hybrid role by its most flattering half.

The audit question is usually blunt and specific: does this person ever carry product in the vehicle. If the honest answer includes samples that are left with the customer, demonstration units that are set up on site, or emergency deliveries covered when a driver is short, expect scrutiny. Build the record accordingly. Mileage logs, route records and a written duty statement carry weight; a job title does not. Where a role genuinely spans both, a payroll split is possible in most jurisdictions only against contemporaneous time records, so decide whether the administrative cost of keeping those records is smaller than the premium difference before committing to the hybrid role.

Get a shortlist of PEOs licensed to serve NCCI 8742.

Commission-heavy sales payroll interacts with co-employment pricing in a way that surprises people. Where an administrative fee is charged as a share of gross payroll, commission is usually part of that base, so a strong quarter raises the fee even though the administrative work is unchanged. Ask whether commission, bonus and expense reimbursement are inside or outside both the fee base and the workers' compensation premium base, because the two answers are not always the same and the difference on a large sales force is material.

What decides the rate, and what does not

You will not find a rate here. Loss costs for outside sales are approved jurisdiction by jurisdiction, then adjusted by experience rating and carrier credits, so the number that lands on a quote depends on the state, the claims history and the underwriter far more than on the class itself. What generalises across every filing is the duty test: an employee who only sells and travels is priced as a travel exposure, and an employee who also handles goods is not, whatever the invoice from the broker eventually says.

Where to go next

Run the numbers in the premium estimator for this class, browse all published class codes, and start the category at the PEO overview. How we source and date every claim is set out in our methodology, the contractual duty split is explained at the co-employment definition, and adjacent classifications include retail store, code 8017, restaurant, table service, code 9082, carpentry, detached dwellings, code 5645.

What this doesn't cover

What is written above is classification mechanics, not underwriting. We do not know your loss history, your carrier's appetite, or how your state treats a split between sales and operating duties, and none of those can be read from a manual description. Treat 8742 as the starting point for a conversation with the carrier, and get any payroll division agreed before the policy year rather than after the audit.

Get a shortlist of PEOs licensed to serve NCCI 8742.

Other class codes

Author: Michael Ross · Reviewed by Priya Shah on 2026-08-11